Privacy Policy
Effective Date: 22/10/2026
1. Introduction
Welcome to Qwirck Logistics. We value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how Qwirck Logistics (“we,” “our,” or “us”) collects, uses, stores, discloses, and protects your personal information when you visit our website, contact us, request a quotation, or use our logistics services.
By using our website or services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website and services.
Personal Information
- Full name.
- Email address.
- Telephone number.
- Business name and contact details, where applicable.
- Billing and invoicing information, where required.
Shipment and Logistics Information
- Pickup and delivery addresses.
- Description of goods, shipment weight, and dimensions.
- Delivery instructions and special handling requirements.
- Warehousing and storage requirements.
- Shipment references and relevant service records.
Technical Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data, depending on the technologies we use.
Communications
We may retain information you provide through contact forms, email correspondence, telephone enquiries, or other customer support channels.
3. How We Use Your Information
Qwirck Logistics may use your information to:
- Respond to enquiries and provide customer support.
- Prepare quotations and process service requests.
- Arrange and coordinate deliveries, freight transportation, and cargo handling.
- Manage goods warehousing and related customer requirements.
- Communicate shipment updates and service information.
- Process payments, invoices, and applicable business records.
- Improve our website, services, and customer experience.
- Prevent fraud, address security concerns, and protect our business.
- Comply with applicable legal, regulatory, and contractual obligations.
We will use personal information only for appropriate purposes consistent with applicable data protection laws.
4. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing personal information, we may rely on one or more of the following:
- Contractual necessity: To provide services you request or take steps before entering into a contract.
- Legal obligations: To comply with applicable laws and regulatory requirements.
- Legitimate interests: To operate, secure, and improve our business, where those interests do not override your rights.
- Consent: Where consent is required, including for certain marketing communications or cookies.
Where we rely on consent, you may withdraw it at any time, subject to applicable law.
5. Sharing Your Information
We do not sell your personal information.
We may share relevant information with trusted third parties when necessary to provide our services or operate our business. These may include:
- Transportation and delivery partners.
- Warehousing and cargo-handling providers.
- Customs brokers and other service providers, where relevant.
- Payment processors and financial service providers.
- Website hosting, IT, security, and maintenance providers.
- Professional advisers, regulators, and public authorities where legally required.
We aim to share only information reasonably necessary for the relevant purpose. Third-party recipients may process information under their own privacy policies and applicable legal obligations.
6. International Data Transfers
Where providing our services involves transferring personal information across national borders, we will take appropriate steps to ensure that such transfers comply with applicable data protection laws.
The safeguards used may depend on the countries involved, the nature of the information, and the service providers concerned.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, improve performance, understand visitor activity, and remember preferences.
Depending on the tools installed on our website, these technologies may include:
- Essential cookies required for website functionality.
- Analytics cookies used to understand website traffic.
- Preference cookies that remember selected settings.
- Marketing cookies, if advertising or marketing tools are enabled.
You can manage cookies through your browser settings and, where provided, our website’s cookie preferences tool. Disabling certain cookies may affect website functionality.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
Retention periods may vary depending on the type of information and the circumstances in which it was collected. When information is no longer required, we will take appropriate steps to delete it or securely dispose of it, subject to applicable law.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website, electronic communication, or data storage system can be guaranteed to be completely secure. We encourage customers to share sensitive information only through appropriate channels and to contact us if they suspect that their information has been compromised.
10. Your Privacy Rights
Depending on the data protection laws applicable to you, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in certain circumstances.
- Object to or request restriction of certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of certain information in a portable format, where applicable.
- Lodge a complaint with the relevant data protection authority.
To exercise any applicable rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.
11. Third-Party Websites and Services
Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of websites that we do not control.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
12. Children’s Privacy
Our website and logistics services are not intentionally directed at children for the collection of personal information. We do not knowingly collect children’s personal information where doing so would be unlawful.
If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business practices, or legal requirements.
Any revised version will be published on this page with an updated effective date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us.
Qwirck Logistics
- Email: info@qwircklogistics.com
- Phone: (+234) 8072971066, (+234) 8165339670
- Address: 10, Irowo Street, Beside Iro Titun Primary school, Oshinle, Akure.
- Website: https://qwircklogistics.com
We will review privacy enquiries and respond in accordance with applicable data protection requirements.
Last Updated: 22/10/2026
